Right of widthdrawal
1. Right of cancellation
1.1 If the Purchaser is a consumer, he or she shall be entitled to cancel the purchase agreement within 14 days without giving reasons. The cancellation period shall be 14 days from the date on which the Purchaser or a third party designated by the Purchaser, who is not the carrier, has taken possession of the goods
1.2 In order for a cancellation to be valid, the Purchaser must inform
Firma LILALU GmbH
Schumanstraße 18b
52146 Würselen
Telephone: +49 2405 - 4066580
Telefax: +49 2405 4066578
E-Mail: info@lilalu-shop.com
about his or her decision to cancel the agreement by means of a clear declaration (e.g. via e-mail, fax or post). The Purchaser may use this model form to cancel, but it is not prescribed. The Purchaser may also complete the model cancellation form or another clear declaration and send it electronically on LILALU GmbH's website (lilalu-shop.com). If the Purchaser avails himself or herself of this option, LILALU GmbH will immediately send him or her confirmation of the receipt of the cancellation (for instance, via e-mail).
LILALU form to cancel
1.3 The Purchaser shall be deemed to have complied with the cancellation period if he or she dispatches the notification about exercising the right of cancellation before the cancellation period expires.
2. Consequences of cancellation
2.1 If the Purchaser cancels this agreement, he or she shall receive all payments that he or she has previously made to LILALU GmbH (including any delivery costs, but less any difference between the delivery method preferred by the Purchaser and the standard delivery provided by LILALU GmbH) no later than within 14 days of receipt of the notification about cancellation. Unless otherwise expressly agreed, the same payment method as the Purchaser used in the original transaction shall be used for the repayment. The Purchaser shall incur no charges on account of this repayment.
2.2 The Purchaser must return or hand over the goods to the existing address (LILALU GmbH, Schumanstr. 18b, 52146 Würselen) without delay but, in any case, no later than 14 days from the date on which the Purchaser notified LILALU GmbH of the cancellation. The Purchaser shall be deemed to have complied with the deadline if he or she has dispatched the goods prior to expiry of the 14-day period.
2.3 The Purchaser shall bear the direct costs of returning the goods.
2.4 The Purchaser must provide compensation for any diminished value of the goods only if this diminished value is attributable to handling of the goods that was not necessary to assess their condition, properties or functioning.
3. Exception from cancellation
3.1 Unless otherwise agreed by the parties, the right of cancellation shall not apply to the following contracts: Contracts for the supply of goods that are made to the consumer’s specifications or are clearly personalised.
